Rules & guidelines for using our services
1. Introduction
- Welcome to Phesky. These terms and conditions outline the rules and regulations for using our services, including multi-currency wallets, crypto exchange, crypto Payment, and mobile recharge. By accessing the Phesky Platform or using any of the Phesky Services, you unconditionally accept and agree to be bound by the terms and conditions in this Terms of Use, including the Privacy Policy, as well as any applicable laws and guidelines. If you disagree with any part of this agreement, please do not use the Phesky Platform or any Phesky Services. We recommend that you read this agreement carefully before using our services.
2. Acceptance of Terms
- By using our services, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you must not use our services.
3. Services
- Phesky provides the following services:
- Crypto Payment: A powerful solution that allows customers to make payments using crypto coins including Bitcoin, Litecoin, Dogecoin, and many more.
- Mobile Recharge: Easily top-up airtime and data on the world's leading mobile operators and make payments using any of their wallets on the system.
- Crypto Exchange: Now you can buy, sell, or exchange crypto to crypto or fiat to crypto.
4. User Eligibility
- Our services are available to:
- Nigerian Residents: For bank and crypto payments, crypto wallet accounts for user & merchant API.
- Non-Nigerian Residents: For obtaining a Phesky cryptocurrency account and using it to receive and send.
5. Know Your Customer (KYC) Policy
- We require users to complete the KYC process to comply with regulatory requirements. This may involve:
- Phone Verification: We may call you for verification. If you refuse to answer, your KYC will be rejected, and your account will be closed.
- Identity Verification: Providing accurate and up-to-date identification documents.
6. Account Usage
- Fraud Prevention: We reserve the right to block accounts involved in fraudulent activities.
- Multiple Contacts: To ensure quick resolution, use the Contact Ticket Support in your dashboard for account issues. Multiple requests from different sources may lead to account closure.
- Bank Deposits: Deposits must match your verified account name. Third-party or mismatched transfers will be systematically blocked.
7. Compliance with Regulations
- Phesky maintains strict compliance with all financial regulatory requirements. Users are responsible for ensuring their activities on our platform comply with applicable laws and regulations.
8. Limitation of Liability
- Phesky shall not be held responsible for any damages, whether direct, indirect, incidental, consequential, or special, resulting from the use of or inability to use our services.
9. Termination
- We reserve the right to terminate or suspend access to our services at our discretion, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the terms.
10. Amendments
- Phesky maintains the right to amend these terms and conditions without prior notice. It is the user's obligation to monitor for modifications, as ongoing service usage implies agreement to all revisions.
11. Contact Information
- For any inquiries regarding these Terms and Conditions, please submit a request via the Contact Ticket Support feature in your dashboard.
12. Governing Law
- These Terms and any non-contractual obligations arising from them shall be governed by and construed in accordance with English law. The parties irrevocably submit to the exclusive jurisdiction of the courts of England and Wales for the resolution of any disputes.
Have a question about our website?
For any inquiries or concerns regarding the content of this website, please contact us at the following email address: support@phesky.com